Older adults in Toledo, Ohio may need a dependable ride when driving is no longer convenient, family schedules create transportation gaps, or mobility needs make local travel harder. Black & White Transportation provides rides for seniors to medical appointments, errands, social events, and other destinations across Greater Toledo.
Black & White Transportation offers several service levels, so the best choice depends on the destination and the assistance the rider needs. The comparison below outlines the main options.
Senior Transportation Services for Different Trips
Service | Best fit | Important detail |
24/7 ride service | Errands, social activities, family visits, and routine local trips | Designed for routine trips when the rider does not need specialized mobility assistance |
Non-emergency medical transportation | Medical appointments, dental visits, therapy, dialysis, rehabilitation, and follow-up care | Designed for planned healthcare trips that do not require emergency transportation |
Paratransit | Riders with mobility, vision, or cognitive challenges | Provides door-through-door support and wheelchair-accessible transportation |
Lucas County Transportation Program | Qualifying Lucas County residents age 60 and older | Provides curb-to-curb transportation for medical and dental appointments through an application and reservation process |
Group transportation | Senior living outings, family events, and community activities | The team reviews group size, scheduling, and vehicle requirements |
Rides to Medical and Dental Appointments
Medical visits often require an exact arrival time, a specific entrance, or additional time to check in.
For planned healthcare trips that do not require an ambulance, riders may use non-emergency medical transportation.
Common trips include:
- Routine medical checkups
- Dental appointments
- Physical therapy and rehabilitation
- Dialysis
- Specialist and follow-up visits
- Scheduled procedures
During a medical emergency, please call 911.
When booking senior medical transportation:
- Share the facility name, full address, appointment time, requested arrival time, and entrance instructions.
- Let us know whether the passenger walks independently, uses a cane or walker, needs a wheelchair-accessible vehicle, or requires extra assistance.
These details help the driver reach the correct entrance and give the rider enough time to check in, especially at hospitals and medical campuses with several buildings or departments.
Toledo-area destinations may include ProMedica Toledo Hospital, Mercy Health – St. Vincent Medical Center, The University of Toledo Medical Center, dental offices, therapy clinics, and rehabilitation centers.
Qualifying Lucas County residents age 60 and older can also apply for the Lucas County Transportation Program. Black & White Transportation manages this program through the Area Office on Aging of Northwestern Ohio, providing curb-to-curb rides to medical and dental appointments.
Senior Rides for Errands Around Toledo
Older adults can also book rides for errands and routine destinations around Toledo.
Riders can arrange transportation to:
- Grocery stores and pharmacies
- Banks and post offices
- Shopping centers
- Hair and personal appointments
- Other routine destinations around Toledo
This option lets older adults plan errands without relying entirely on a family member’s work or personal schedule.
Rides to Social Events and Community Activities
Transportation can also help older adults stay connected to family, friends, faith communities, and local activities.
Common trips include:
- Family dinners, birthdays, and weddings
- Places of worship and senior centers
- Restaurants, museums, and performances
- Sporting events and community programs
- Visits with friends or relatives
For organized outings, senior living communities and families can ask about group transportation. Black & White Transportation can review the group size, schedule, and vehicle requirements.
Wheelchair-Accessible and Door-Through-Door Transportation
Some riders need more support before, during, or after the ride. Black & White Transportation’s paratransit service provides door-through-door transportation for people with mobility, vision, or cognitive challenges.
It also serves passengers who use wheelchairs or are recovering from injuries. Paratransit support includes:
- ADA-compliant accessible vehicles
- Passenger securement systems
- Assistance during pickup, drop-off, and vehicle entry
- Drivers with more than 50 hours of classroom and behind-the-wheel training
- Training in defensive driving, customer sensitivity, First Aid, and CPR
Need a stretcher alternative?
Black & White Transportation also offers Traversa Chair transportation for some non-emergency hospital discharges and appointments. Passengers must be able to tolerate a 20-degree tilt during transport. Call 419-464-0241 to discuss whether the service fits the passenger’s needs and reserve a ride.
How to Book Senior Transportation in Toledo
Riders or the person coordinating the trip can book by calling 419-536-8294, using the online booking tool, or using the Black & White Transportation app. Specialized services may follow a separate application or reservation process.
Before booking, have these details ready:
- Pickup and destination addresses
- Requested pickup and arrival times
- A contact number for the rider or trip coordinator
- Mobility equipment or assistance needs
- Entrance, department, or return-trip instructions
With the app, riders can request or schedule a trip, save destinations and payment information, view driver and vehicle details, track the driver’s arrival, and review ride history.
Serving Toledo and Northwest Ohio Communities
Black & White Transportation has served Greater Toledo for more than 75 years. The service area includes Toledo, Sylvania, Perrysburg, Maumee, Ottawa Hills, Rossford, Oregon, and nearby Northwest Ohio communities.
Local knowledge helps drivers navigate hospital campuses, medical entrances, neighborhoods, shopping areas, places of worship, and community destinations.
Keep Life Moving Around Toledo
Whether you need transportation to a medical appointment, an errand, or a social event, Black & White Transportation can help you choose the right service and assistance level.
Call or text 419-536-8294, book online, or use the app to arrange your trip.
Frequently Asked Questions About Senior Transportation in Toledo
Can someone else coordinate a ride for an older adult?
Yes. The person arranging the trip should provide the pickup and destination addresses, timing, contact information, and any mobility or assistance needs.
Can I schedule a ride in advance?
Yes. Riders can schedule future trips by phone, online, or through the Black & White Transportation app. Specialized services may follow a separate reservation process.
Can I arrange recurring medical rides?
Black & White Transportation can help coordinate one-time and recurring medical transportation. Contact the appropriate service team to discuss the schedule and rider’s needs.
Does Black & White Transportation offer wheelchair-accessible rides?
Yes. Paratransit provides wheelchair-accessible vehicles and door-through-door transportation for riders who need additional assistance.
What should I do if the return time is uncertain?
Tell the booking team when the return time may change. The team can explain the available options for planning the trip home.
How does the Lucas County Transportation Program work?
The program serves qualifying Lucas County residents age 60 and older who need curb-to-curb transportation to medical and dental appointments. Riders must complete the program’s application and reservation process.
