Paratransit Services

Our Paratransit Division specializes in providing caring and compassionate door-through-door, non-emergency medical transportation service.

We assist individuals who face mobility, vision, and cognitive challenges, as well as those who may require a higher level of service for their transportation needs.

Call Paratransit Line: 419-464-0325 

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Black & White Paratransit Services

Paratransit drivers receive over 50 hours of training by certified trainers in the classroom and behind the wheel. Training covers a broad array of subjects, including proper passenger securement, defensive driving, customer sensitivity and each driver is certified in First Aid and CPR.

If you need assistance getting around town, please call 419-464-0325 to speak with our dispatchers dedicated specifically to our paratransit division. We serve:

  • Individuals with disabilities or mobility issues
  • People who require wheelchair-accessible transportation
  • Individuals undergoing rehabilitation and require assistance
  • Seniors who can’t use regular public transportation
  • Persons with temporary disabilities due to injury
  • Individuals attending specialized therapy or medical treatments
  • People needing assistance for daily living activities outside the home
  • Individuals participating in community inclusion activities
  • Persons with visual impairments
  • Children with disabilities requiring transportation to school or activities

Black & White Transportation is committed to offering comprehensive paratransit solutions in Toledo and throughout Northwest Ohio, Sylvania, Perrysburg, Maumee, Ottawa Hills, Rossford, and Oregon. 

Compliance with ADA Regulations

Our services are fully compliant with the Americans with Disabilities Act (ADA), ensuring that we meet or exceed all standards for accessible transportation.

Personalized Customer Service

Our committed customer service representatives are specially trained to address the specific needs of paratransit users, offering tailored solutions to ensure a positive and empowering transportation experience.

Safety and Security

With over 50 hours of rigorous training, our drivers are equipped not only with the skills necessary for safe driving but also with certifications in First Aid and CPR. This emphasis on safety and preparedness means that in the rare event of an emergency, you’re in capable hands.

Enhanced Mobility and Independence

Our paratransit services are a beacon of independence for those who might otherwise be homebound or reliant on others for their transportation needs. We empower our passengers to maintain active, fulfilling lives by providing reliable access to medical appointments, social engagements, and other essential activities.

Comfort and Reliability

Comfort is not a luxury; it’s a necessity. Our vehicles are designed to ensure a comfortable ride and are equipped with the necessary accommodations to secure wheelchairs and assist those with mobility issues. Reliability is our cornerstone, ensuring that you arrive at your destination on time, every time.

Compassionate and Professional Service

Our drivers are compassionate individuals who understand the importance of empathy, dignity, and respect in their interactions with passengers. This professional yet caring approach defines the essence of our service.

Locally Owned and Service-Disabled Veteran-Owned Small Business

We are proud to be an accredited member of the Better Business Bureau, a Service Disabled Veterans Owned Small Business (SDVOSB), and our Paratransit Division is accredited by the Non-Emergency Medical Transportation Accreditation Commission (NEMTAC).

Let Us Be Your Trusted Partner in Mobility

If you or your loved ones require paratransit services that prioritize safety, comfort, and independence, we’re here to help. Call us, and you’ll connect with our dedicated dispatchers, who can arrange your transportation needs with the care and professionalism you deserve. Our Paratransit Division is more than a service; it’s a commitment to deliver freedom, dignity, and connection to those we serve. Choose us for your transportation needs and experience the difference of true care on the move.